Complaint/Request Form

Kingston District Council values your feedback and wants to know about your complaints and requests so that if something has gone wrong, we can deal with it swiftly and efficiently. We also invite your compliments on what we are doing well.

If you wish to lodge a complaint, request for service or compliment, please complete the online form below or comtact the Council Office directly.

Council's Request for Service and Complaint Handling Policy can be viewed below:

Request for Service and Complaint Handling Policy(109 kb)

If you have been adversley affected by a decision of Council and would like to request a review of that decision, please refer to the process outlined in Council's Internal Review of a Council Decision Procedure(191 kb)

 

Please complete the following complaint/request/compliment form and forward to Council for action.

* Mandatory Field

Complaint/Request Form
Name
Address
Town/City
Postcode*
Contact Number
Email*
Nature of Complaint/Request/Compliment
Further Information (if required)
If you see this, leave this form field blank.